FAQ

Below you’ll find some of the frequently asked questions. If you still need help, feel free to reach us using the link at the bottom of the page.

What is Solflare wallet?

Solflare is a non-custodial digital wallet for Solana. It’s available as a web application, as a browser extension, and as a mobile app for both iOS and Android. It supports any token conforming to the SPL token standard.

What does “Non-custodial” mean?

Non-custodial wallets securely store digital assets by giving you and only you the control over your private keys.

These keys, which are accessible with your mnemonic / recovery phrase, are governed by cryptographic functions that prove the funds are yours and no one else has access to or can recover them.

What are SPL tokens?

SPL tokens are native or wrapped assets that can be freely transacted between different wallets and protocols on the Solana blockchain.

I have an issue – where can I get support?

We’re proud to offer a 24/7 customer support chat in over a dozen languages.

If you have any questions about your Solflare wallet or Solana onboarding experience, connect with our support team here.

Can you stake SOL directly within the wallet?

Yes, here’s a guide on how to do so.

You can stake your SOL and choose which validator you want to delegate to all within the wallet.

This can be done on mobile and web.

Can you access Solana dApps directly within the wallet?

Yes! With Solflare’s mobile app, you can connect to all the best Solana dApps directly within Solflare’s mobile browser.

When you’re using the extension and web app, you won’t need to connect to dApps from within the wallet, you can simply connect to them with your wallet.

I lost my password? What can I do?

You can restore access to your wallet by inputting your mnemonic / recovery phrase into the site.

You’ll then be prompted to set a new password.

What’s the difference between a mnemonic phrase, a recovery phrase, and seed phrase?

Nothing! They all refer to the same 12-24 sequences of words that grant you access to your wallet.

If you lose your mnemonic / recovery / seed phrase, you lose access to your wallet so it is very important that you keep a physical record of it in a safe place.

Best practices recommend you keep multiple physical copies and never keep a screenshot or digital record of it in case your device or cloud storage provider was ever compromised.

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