FAQ

Below you’ll find some of the frequently asked questions. If you still need help, feel free to reach us using the link at the bottom of the page.

What is Solflare wallet?

Solflare is a non-custodial digital wallet for Solana. It’s available on desktop, as a browser extension, and soon on Mobile too!

What does “Non-custodial” mean?

It means that the Solflare team has no control over your funds whatsoever. We provide a protocol for you to use – but your funds are yours.

Can Solflare work with other wallets?

We’re working hard to add support for multiple hardware wallets and CLI generated wallets.

I have an issue – where can I get support?

The best place to get customer support, ask questions, and hang out with other Solflare users is our discord – located
here

I lost my password? What can I do?

You can re-import your mnemonic and set a new password.

Does Solflare support Ledger Nano X?

Yes, it does, although we’ve seen some issues with Microsoft devices, so please be advised that
Windows users may encounter some problems when connecting to Solflare with their Ledger Nano X.
This issue has also been acknowledged by Ledger and we’re working on finding a way around
it!

How can I unstake my SOL?

Just click “UNDELEGATE” in the Solflare interface and wait for the cooldown period required to make your tokens available for withdrawal.

You can use the Solana Beach explorer for monitoring the Epochs and check our Solana’s official docs here

Can I stake the entire amount that is in my account?

No. Make sure you account for transaction fees by staking less than the maximum amount
available.

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